Administration Assistant & Receptionist

RSPCA - Cairns

  • Location: Stratford QLD
  • Category Animal Welfare

Suitable for

  • Skilled Volunteers
  • Centrelink Volunteers
  • Work Experience
  • Online & Remote Volunteers


Regular - less than 6 months

Time Required

Monday to Sunday, 9am – 12:30pm and 12:30pm - 4pm We request a minimum commitment of 1hr x shift per week for a minimum of 3 months to ensure consistency


Full orientation and training is provided


  • Covid-19 vaccination

- Excellent communication skills
- Computer literate with a good knowledge of Microsoft Word and Excel, and data entry
- Ability to work independently and take initiative
- Reliable and committed
- Friendly and welcoming nature
- Excellent attention to detail, and able to multi task

PLEASE NOTE: As part of volunteering with us you will be required to purchase an RSPCA Volunteer T-shirt for $30. It is also a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

As a Volunteer Administration Assistant, you are the ‘face’ of RSPCA, the first person people see when they visit the shelter. In this role, you are responsible for coordinating our very busy reception desk at the shelter; tasks include meeting and greeting customers, assisting with data entry, answering enquiries in person and by phone or email, typing in correspondence and other general office administration tasks.

The major roles are -

- Greeting customers on arrival to the shelter
- Answering with general and adoption inquiries
- Answering incoming phone calls
- Assisting with data entry
- Responding to emails and typing correspondence
- General office administration tasks

Express interest

Join the disaster volunteer contact list