Lifeline Crisis Supporters - Cairns

UnitingCare - Cairns

  • Location: Bungalow QLD
  • Category Community Services

Suitable for

  • People with disability
  • Skilled Volunteers
  • Work Experience

Commitment

Regular - more than 6 months

Time Required

Minimum of 4 hours per fortnight after completing the training course

Training

Orientation, training session and on the job training provided

Requirements

  • National Police Certificate *
  • Working with Children Check *

**Skills Required:**

▪ Good listening skills
▪ Empathy & Compassion
▪ Commitment t o helping others
▪ Strong verbal and written English communication skills
▪ A good level of computer literacy
**Transport and Parking Options:**
▪ Onsite parking and/or free public parking i s available
**This role i s accessible for people using:**
▪ a wheelchair or mobility device

* May be arranged via the Organisation. Details to be provided on expression of interest.

This volunteer opportunity will help to lend an ear to people in need. Sometimes people just need to be heard. We are always looking for people, from all walks of life, who can be generous with their time to help us respond to callers to provide empathy and compassion so that no one has to face life alone. #UnitingCareQLD

**Lifeline - Keeping Queenslanders safe.**
Lifeline is committed t o bringing hope to Australians doing it tough. A t rusted national charity,
we’re driven by the belief that Australian lives lost to suicide can be prevented. In Queensland,
we deliver our 24-hour 13 11 14 Lifeline Crisis Support line through 10 Lifeline centres –
providing suicide prevention services with a non-judgmental and compassionate listening ear.
Backed by more than 6000 volunteers, our network of 130 Lifeline retail shops sell new, donated
and pre-loved goods to help f und our crisis support services.
**Lend an ear to people in need.**
Sometimes people just need to be heard. We are always looking f or people, from all walks of life,
who can be generous with t heir time to help us respond to callers to provide empathy and
compassion so that they f eel connected, heard, and understood.
**We would love to hear from you if you can :**
- demonstrate good communication and listening skills
- show empathy and have a non-judgemental attitude
- volunteer f or 4-6 hours a fortnight
- pass a comprehensive selection criterion and
- successfully complete the nationally-recognised Lifeline Telephone Crisis Supporter t raining
program
**Being a volunteer crisis supporter will offer you the opportunity to:**
- develop your practical crisis support skills
- experience personal growth and development
- improve your communication skills
- increase your self-awareness
- give back t o t he community
- pursue further career opportunities i n t his area

**Key dates:**

**Information Session:** 9th November and 17th November 2021
**Applications Close:** 15th December 2021
**Training Commences:** 2nd February 2022
**The nationally recognized crisis supporter training i s delivered by Lifeline Australia RTO 88036. The course fee i s $ 450**
Volunteering with us you will be part of a small, close-knit team of supportive volunteers and
employees at our call centre in Cairns.
**Tasks involved include:**
- Complete t raining to become a qualified Crisis Supporter
- Respond to phone calls, web chat or through Lifeline Text
- Active listening
I f needed, create a safety plan
- Records keeping


_UnitingCare values diversity i n our organisation and we have some principles in place that will help t o promote both inclusion and access. If you have any other accessibility requirements,please discuss these at the time of the interview

Express interest

Join the disaster volunteer contact list