Receptionist

Cairns Museum

  • Location: Cairns City QLD
  • Category Museums & Heritage

Suitable for

  • Skilled Volunteers
  • Centrelink Volunteers
  • Work Experience

Commitment

Regular - more than 6 months

Time Required

1 day for 5 hours, choice of volunteer

Training

On the job training

Requirements

  • Working with Children Check *

Desirable but not essential
- bilingual
- knowledge of local area
- able to work a second shift in a week

Requirements
- Be responsible, honest , punctual and reliable
- Have a friendly , outgoing , proactive attitude
- Have good verbal communication skills to deal politely and effectively with the public from diverse background
- be computer literate and able to readily =access emails
- Be an Effective team player
- Able to work well under pressure
- Retail and / or sales experience is an advantage

* May be arranged via the Organisation. Details to be provided on expression of interest.

Roles Include -

- Meet and greet all visitors to the museum and answer any enquires
- Promote the museum effectively to entice entry of potential visitors
- Sell entry tickets and provide orientation and information about exhibits
- Answer phone and take messages accurately and transfer calls to relevant departments
- Use customer service skills to sell products for daily budgets
- Manage the cash register and EFTPOS machine, ensure the float balances at the end of the day
- Monitor and reply to emails accordingly and forward to relevant department where applicable
- Maintain retail stock and assist with monthly stock takes.
- Daily housekeeping of reception and retail area and is well maintained at all times

Express interest

Join the disaster volunteer contact list